Glaze – Exchange & Return Policy
Due to the nature of beauty and personal care products, we are committed to ensuring the quality and safety of everything we offer. Please review our exchange and return policy below.
No Returns or Exchanges
For health and safety reasons, we do not accept returns or exchanges for products once they have been opened or used.
We do not accept returns or exchanges due to change of mind or personal preference.
Eligible Cases for Exchange or Return
If your product arrives damaged or has a manufacturing defect, please contact us within 48 hours of receiving your order.
Clear photos of the damaged item along with your order number are required to proceed.
How to Request an Exchange or Return
Please contact our Customer Service via WhatsApp within the specified timeframe.
Once your request is reviewed and approved, we will either send a replacement item or issue a refund, as applicable.
At Glaze, your satisfaction matters to us. We strive to deliver high-quality products to ensure a safe and enjoyable shopping experience.
